Hospice of the Western Reserve - Grief Discussion Groups - Terms of use

FREQUENTLY ASKED QUESTIONS & TERMS AND CONDITIONS OF USE

By accessing these discussion groups, you understand and expressly acknowledge and agree to be legally bound by these terms and conditions and our privacy notice, and agree to follow these terms and conditions and all applicable laws and regulations governing the discussion groups.

What is a grief discussion group?
A grief discussion group is a forum where you can put words to your grief, share your stories, and express your feelings. It is a place where you can find and offer support with those who have experienced a similar loss. We aspire that it will become a place for you to connect and find comfort, hope and healing.

How can these groups help me?
You may find that participating in discussions with others who are grieving can provide you with different perspectives, validation of your own thoughts and feelings, access to previously undiscovered resources, and a greater sense that you are not alone. Having a place to share stories and memories of your loved one, as well as the challenges of grief may also be beneficial. In addition to discussion groups, you will also find educational resources here to help you better understand and cope with your grief. Hospice of the Western Reserve is providing and facilitating these discussion groups, but is not responsible or liable for any comments, resources, discussions, or materials which you may find objectionable, harmful, or erroneous.

Is this an online grief support group?
No. Though our purpose is to provide a safe and reliable forum for discussions related to grief, this site is not intended to take the place of in-person counseling or grief support groups. If at any time you experience thoughts or feelings that are unmanageable or that cause you to feel unsafe, you are advised to contact your own healthcare provider immediately.

These discussions are not a substitute for grief counseling or grief therapy. The discussions are for social and emotional support and exchanging information. They can be used as an adjunct to individual or group grief therapy. Hospice of the Western Reserve strongly values traditional in-person grief counseling. If you are struggling with complicated or prolonged grief, please seek out a professional therapist.

If you are in danger of hurting yourself or someone else, this site is not for you. Please seek professional assistance immediately or call 911. Any posts which are deemed, in Hospice of the Western Reserve’s sole discretion, to indicate a potential for harm to yourself or to others may be reported to the applicable authorities, along with your name and contact information (including, without limitation, your physical address and telephone number).

Who can join?
Though anyone with a valid email address can register to participate by providing their valid email address and contact information (as described below), the groups are designed to provide a forum for discussion by persons who are experiencing grief related to the death of a loved one. A variety of topics will help you to find the discussion that may be most helpful to you. Some examples are: anticipatory grief, recent death, loss of a spouse, death of a child, loss of a friend, sudden death, strategies for coping, and others.

Do I have to join?
No. Anyone can view the posts in our discussion groups, however, in order to post your own responses, you must join and register by providing a valid and verified email address.

How are discussion groups monitored?
Hospice of the Western Reserve’s online grief discussion groups are monitored and moderated by grief professionals. Any inappropriate content will be removed from the site, and we reserve the right to restrict access to any person who violates the discussion guidelines that have been established. All posts are subject to review by a Hospice of the Western Reserve team member who may also provide a response when appropriate. While the goal of Hospice of the Western Reserve is to have every post read by a team member with a response where appropriate, Hospice of the Western Reserve does not promise that all posts will be read by a team member or promise any response against any post.

What happens to my private information?
Hospice of the Western Reserve protects your privacy by never sharing it with any third party vendor. While we do require a valid email address to register on the site, you are advised to create a user name that you will remember, but that is not your legal name. You will be provided a password to access your account on these groups. Please use a password which you can easily remember, but which would be difficult for another person to guess. We also ask that you do not provide personal information such as address, telephone number or email address in any public post. In addition, we reserve the right to remove any person from the discussion groups on a temporary or permanent basis who we believe is acting in any way that is inappropriate, fraudulent or otherwise harmful to other members. Notwithstanding the foregoing, Hospice of the Western Reserve reserves the right to provide any private information you supply, including your legal name and email address, to comply with the terms of a subpoena or other legal process.

What if I am in crisis?
This site is not intended for individuals who are in crisis, including those actively contemplating suicide. If you're thinking of suicide, click here http://www.suicidepreventionlifeline.org. If you are experiencing serious suicidal thoughts that you cannot control, please stop now and telephone 911 or call 1-800-273-TALK (8255).

What are the "ground rules"?
Anyone using the Internet is able to view the content of this site. Individuals who wish to register to be able to post comments to the site accept and agree to abide by certain basic guidelines:

  • Remember that any material you post here can be viewed by the public.
  • Do not share any personal information such as full names, phone numbers, addresses, birth dates, etc.
  • Messages will be monitored for accuracy, honesty and appropriateness, and we reserve the right to remove immediately any posting deemed inaccurate, untruthful, repetitive, inappropriate, objectionable, insulting, argumentative, disrespectful or intolerant. Duplicate posting (posting the same message more than once, or in several different discussion groups) is not permitted.
  • Because of the rich diversity of cultures, beliefs and grief reactions represented here, it is possible that participants may disagree from time to time. All users are expected to treat others with dignity, respect and consideration, and without judgment. Product promotion, solicitation and other forms of advertising are not permitted on the site, and such posts will be removed immediately, without prior warning.
  • You agree that you will not post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, sexually oriented, threatening, invasive or in violation of any law.
  • Any user deemed by Hospice of the Western Reserve to have violated any of the foregoing, may, without notice, be suspended temporarily or permanently from participating in these discussion groups.

What if I need technical help?
If you're having difficulty and need help using the features of the site, first click on the Help link at the top of the site's main page. If you need further assistance or have any questions, please contact Hospice of the Western Reserve’s help desk (techsupport@hospicewr.org).

If you think the moderator should be aware of the existence of a post or a topic and you wish to report it, use the Report link that appears next to the title of that post. Hospice of the Western Reserve does not guarantee or promise that any such reported post or topic will be removed or otherwise subject to any penalty. Hospice of the Western Reserve reserves the right to review and moderate the discussion groups in its sole discretion.


TERMS AND CONDITIONS OF USE

Hospice of the Western Reserve is not responsible for any messages posted. We do not vouch for accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. Hospice of the Western Reserve has no obligation to remove or censor any such posts or topics. Hospice of the Western Reserve does not warrant or represent that it will provide 24/7 oversight of the discussion groups or otherwise guarantee any response or review of any posted materials.

Materials posted by Hospice of the Western Reserve or other users may link to other sites operated by third parties. We have no control over other sites or their content and cannot guarantee, represent or warrant that the content of these sites is accurate, legal and/or inoffensive. We do not endorse the content of other sites, and cannot warrant that these sites do not contain viruses or other features that may adversely affect your computer. By using the discussion groups to link to another third party site, you agree and understand that you may not make any claim against Hospice of the Western Reserve for any damages or losses resulting from your use of the discussion groups to link to a third party site.

Please be advised that any files, materials, links or other executables linked to or posted on the discussion groups may contain damaging, tracking, objectionable, or harmful materials. Please take precautions to protect yourself from any such materials, including validating the source and authenticity of any such posted materials before accessing them. If you become aware of any harmful materials, files, or links on the discussion groups, please contact Hospice of the Western Reserve immediately. Hospice of the Western Reserve is not responsible for and shall not be liable for any damage, harm, offense, or other consequences of any user who accesses such harmful materials.

The messages posted express the views of the author, not necessary the views of Hospice of the Western Reserve. Hospice of the Western Reserve takes no responsibility and does not endorse any message or materials posted on the discussion group by any user. Any user who feels a message is objectionable is encouraged to contact us immediately by clicking the Report button that appears at the base of that post. We have the right and ability, but not the obligation, to remove objectionable messages and/or impose other penalties upon any user who transmits such objectionable materials.

We reserve the right to alter, amend, or change these Frequently Asked Questions and Terms and Conditions of Use at any time, which shall be effective immediately upon the posting on any discussion group. Any violation of these Frequently Asked Questions and Terms and Conditions of Use may result in the immediate termination of your access to the discussion groups and/or any other appropriate legal action against you under any applicable law or regulation.

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of the discussion groups. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Frequently Asked Questions and Terms and Conditions of Use, we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend your access to these discussion groups or remove any posted materials from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of these Frequently Asked Questions and Terms and Conditions of Use could be subject to criminal or civil penalties. Hospice of the Western Reserve reserves the right to contact any appropriate authorities or resources to report any harassing or objectionable materials, or to prevent any suspected harm to yourself or to others.

You agree to only post material that is owned solely by you, and you agree to indemnify and hold harmless Hospice of the Western Reserve from any copyright infringement or other action resulting from your use of or posting on these discussion groups.

REGISTRATION

By using these discussion groups, you represent, warrant, and agree that (i) you are at least eighteen (18) years of age and (ii) that you shall use the discussion groups only in strict accordance with these Frequently Asked Question and Terms and Conditions of Use and only for lawful purposes.

In registering, you agree to provide accurate, current and complete contact information about yourself, and will update that information when it changes.


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